Isabelle joined Generali Employee Benefits (GEB) in Brussels in September 2000. She started her career on the commercial side of the organization in the Western Europe Regional Office where she held several positions which led her managing the office and the portfolio of Western European pool and captive clients and a team of 13 people for 5 years. She was seconded to the US GEB Regional Office in March 2015 where she picked up an equivalent position and managed a 12 people team taking care of the pool and captive client portfolio for the North American region. After 3 years in the US, Isabelle has come back to GEB in Brussels and effective March 2018 took over the functions of Head of Client Services, which supervises the teams responsible for the production of pool and captive reports as well as the team managing all other captive clients' deliverables and services. Captive Desk teams located at Regional Office level also have a dotted reporting line into her area of responsibility. Isabelle holds a Master in Translation from ISTI (Brussels) and a certificate in Risk Management from ICHEC Brussels Business School.